An autoresponder is about the customer experience, after all. This feature could be a little more robust. You can set separate greetings for business hours and off-hours, though you’ll have to go through different steps depending on whether you’re using a Nextiva phone or not. This is the recording you create for incoming calls during off-hours. If you’re sick of leaving late-calling customers out to dry, your favorite feature will be the Auto Attendant. Nextiva offers some very helpful features to help you organize your phone system.
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From there, you’re free to explore the Nextiva features. In the most basic offering for this cloud-based phone system, you’ll have 10 total extensions to work with. Nextiva also offers low-cost pricing tiers if you run only internal collaboration for now. You can simply run a lower pricing tier for now and work off that one site. However, if you only have one company site, don’t sweat it. You might take that to mean Nextiva is solely for large companies, or that your company needs thousands of remote workers to justify using Nextiva. Nextia builds its features off of “sites,” or individual groups of phone numbers that you can organize based on every company “site” in use. Like all VoIP providers, Nextiva is for any business that needs to uncouple itself from a traditional phone system. The only thing it’s missing is the bubble wrap. It’s essentially a business communication system in a box. Signing up to Nextiva’s most basic account will provide you with unlimited calling, unlimited peer-to-peer video conferencing, and up to 10 extensions. But how does VoIP work beyond the basics of providing voice communication through the internet? Beyond a business phone number? In Nextiva’s case, it’s a comprehensive platform for everything you need to conduct communication inside and outside the office. Nextiva’s reliable VoIP service is worthy of any business that needs to build up its communication systems.